All About Hims, The Health Company For Men

According to the U.S. Department of Health and Human Services, telehealth, also known as telemedicine, is a way to connect with your healthcare provider by using a device that has internet access. Telehealth eliminates the need to go to the office for an in-person visit — a tremendous convenience during the COVID pandemic. You can access a wide range of services with telehealth like lab tests, prescription management, mental health care, and even help with skin conditions. Telehealth not only enables you to access your healthcare provider from the solace of your home or at work, but it also enables you to get care privately, without the need to interact with anyone besides your healthcare provider (via Johns Hopkins Medicine).

Hims & Hers, Inc., is a popular telehealth application. Hims provides various health and wellness services for men. As of 2022, Hims & Hers, Inc. has over 700,000 subscribers, reports Fierce Healthcare. Hims connects you with vetted, licensed providers and certified medical experts to create a treatment plan that's tailored to your needs (via Hims). Simply create an account, answer a few questions about the service you want, and if you're approved for medication, you can get a monthly subscription plan. There's free shipping on all prescriptions and unmarked packaging that does not identify your condition or medication so that you can get what you need without worry. Here's everything you need to know about Hims' services.

Hims aims to provide treatment for sexual health issues without any stigma. According to Healthline, Hims offers five erectile dysfunction treatments — brand-name Viagra, generic Viagra, brand-name Cialis, generic Cialis, and brand-name Stendra — that are also approved by the U.S. Food and Drug Administration (FDA). Mayo Clinic says that erectile dysfunction (ED) is a chronic issue with lowered sexual desire, the ability to start an erection, or issues maintaining an erection. The medications offered by Hims can help you maintain an erection for longer so that you and your partner can enjoy sex without worrying about performance.

Hims also provides treatments for premature ejaculation, which involves reaching ejaculation within a minute of having sex (via WebMD). Hims offers premature ejaculation sprays, wipes, and the FDA-approved medication sertraline. 

You can also buy general sexual health products like condoms, lube, and sex toys like vibrators. 

Finally, you can also get treatment for genital herpes to help manage your breakouts.

According to WebMD, as many as 85% of men deal with hair loss at some point. Of those men, some 95% deal with hair loss issues related to male pattern baldness — which occurs when your hairline goes back and hair on the top of your head begins to become finer. Hims offers several hair loss treatments. Topical minoxidil and oral finasteride are two treatments offered by Hims that are approved by the FDA, says Healthline. You might know these treatments by their brand names: Rogaine (minoxidil) and Propecia (finasteride). Hims also offers a combination package of minoxidil and finasteride, but the combo topical spray is not yet FDA-approved. In addition to these medications, Hims offers thickening shampoo, conditioner, and biotin gummies that contain vitamin B7. WebMD says that a deficiency in vitamin B7 may lead to hair thinning. Even though biotin is commonly used as a hair loss treatment, there is mixed evidence of its efficacy.

If you need skincare products, Hims also has a lot to offer. For example, there's an anti-aging cream and a nighttime wrinkle cream. You can also get a cleanser, SPF 50+ mineral sunscreen, moisturizer, and vitamin C serum.

According to a poll conducted by the American Psychiatric Association, almost 60% of American adults say they would use telehealth services to get treatment for any problems with mental health. Even further, over 40% of U.S. adults say they would still use telehealth — as opposed to in-person appointments — once the COVID pandemic ends. 

Hims has a wide range of mental health services that range from individual therapy sessions to psychiatric evaluations. There are also anonymous hour-long group therapy sessions. You can join sessions to see if therapy is right for you or even learn healthy coping skills.

Of course, there are prescription medications available like bupropion XL, citalopram, duloxetine, escitalopram, fluoxetine, paroxetine, sertraline, and venlafaxine. According to Hims, some of these medications help treat various conditions related to anxiety and depression. Medical News Today says that while anxiety conditions generally revolve around worry-centric thoughts, depression conditions generally deal with downcast, unhappy feelings or thoughts. 

Hims also offers treatments for issues with sleep (like melatonin gummies) and stress (a botanical blend that contains ashwagandha, chamomile, vitamin B6, and L-theanine).

If you need everyday care, then Hims has you covered with access to primary care that can help you with a myriad of issues. If you have seasonal allergies, hay fever, itchy eyes, or congested sinuses, you can get treatment. You can also get treated for colds and flu. According to the Centers for Disease Control and Prevention, while the cold and flu are respiratory illnesses caused by separate viruses, they actually can share some symptoms in common. However, colds generally have less serious symptoms. Common cold symptoms include sneezing, stuffy nose, and sore throat, while common flu symptoms include aches, chills, cough, fatigue, fever, and headache.

If you have tension headaches or symptoms like dull pain, pressure on your head, or tender neck and shoulders, Hims can treat that. You can also get treated for various types of infections like pink eye, sinus infections, urinary tract infections (UTIs), and even fungal infections. Common skin conditions like eczema, hives, and rashes can also be treated. Medication refills are available if you have asthma or migraines. Notably, you'll have to pick up any of these primary care prescriptions at your local pharmacy. 

Finally, Hims also offers supplements like collagen and cold sore treatments like valacyclovir, which is approved by the FDA to treat herpes simplex (via Hims).

Hims & Hers, Inc., has been in business for eight years and has been accredited by the Better Business Bureau since 2018. It has an A+ rating from the Better Business Bureau and a 1.1 out of 5 stars rating based on 71 customer reviews. Some of the complaints center around issues with canceled subscriptions and continual charges. If you do not cancel your subscription in time, your card will be charged. Others note that they never even received the product that they paid for.

Hims has a 4.3 out of 5 stars rating on Trustpilot based on almost 1,200 customer reviews. A few recent reviews note that the Hims products work great and the customer service is responsive. When you compare the Trustpilot reviews to the Better Business Bureau Reviews, there are some trends surrounding the negative reviews with regard to customer service and product shipping. If the Better Business Bureau reviews have you worried, the product quality reviews skew positive on Trustpilot — so you don't need to stress too much.

According to Telehealth.com, Hims has mixed reviews. Notably, Hims is only available in the United States and does not accept insurance.